№ 214 — Legal
Terms of Service
Last updated: 5 November 2026
This page explains, in plain English, how Isotvale Kebab House Ltd (“Isotvale”, “we”, “us”) handles the matters below. If anything is unclear, email hello@isotvale.com and a real person will reply.
01 — Using this website
This site is provided for information and to make booking requests. Menus, prices and opening hours may change without notice; the ledger in the restaurant is always the final word.
02 — Booking requests
Submitting the reservation form is a request, not a confirmed booking. Your table is confirmed only when you receive a confirmation email from us.
03 — Deposits & cancellations
Groups of seven or more pay a £10 per person deposit, deducted from the final bill. Cancellations made at least 24 hours in advance are refunded in full.
04 — Catering events
Catering quotes are valid for 30 days. A 30% deposit secures your date, and the balance is due 7 days before the event. Full catering terms are sent with every quote.
05 — Allergens
Our kitchen handles nuts, sesame, gluten, dairy and other allergens. We take every care, but cannot guarantee any dish is completely free of traces.
06 — Intellectual property
Text, photography and design on this site belong to Isotvale or its licensors. Please ask before reusing them.
07 — Liability
We aren’t liable for losses caused by events outside our reasonable control. Nothing in these terms limits liability that cannot be limited by UK law.
08 — Governing law
These terms are governed by the laws of England and Wales.